Hiring & Staff Support Services
Human Resources Department Review (HRDR)
Your human resources policies and administration will be evaluated. This will include your application, employee handbook, interview process, onboarding program, annual evaluation process, training opportunities, and available benefits.
We will profile your retention records for all your employees and the evaluation programming during the past three years. Finally, we will evaluate your payroll or human resources contractor in terms of providing a comprehensive support system for your property.
Our service fees for this review depend on the number of employees. Any staff with more than 40 employees should contact StrongerHOA for a quote for this service. The service charge summary lists costs for 1-10 and 10-39 employees.
Staff Assessment of Manager/Workplace (SAMW)
An online survey link will be sent to all staff regarding the Board of Directors, Manager, and workplace. The staff will have ten days to return the twenty-question survey. Communication between the staff, Board, and Manager will be elements profiled in the survey. In addition, the staff will quantify the level of support from the Board and Manager. The various physical aspects of the work environment will also be evaluated.
The survey results will be provided to the Board of Directors within two weeks of the survey’s return. The Board can share the results with the Manager, staff, or homeowners. We will only share or distribute the results with a majority of written approval by the Board of Directors. This service includes scheduling an uninterrupted 30-minute Zoom call with the Board to discuss on the survey’s findings.
Hiring & Onboarding Packet (HOP)
The packet will include the following forms: HR.04 -Retention Guidelines, HR.05 - Employee Handbook, HR.06- Hiring and Onboarding Guidelines, HR.07 – Application, HR.08 - Legal Interview Questions, HR.09 -Orientation Checklist, HR.10 - New Hire Schedule, HR.11.01 - 7-Day Onboarding Checklist, HR.11.02 – 30 Day Onboarding Checklist, HR.11.03 - 90-Day Onboarding Checklist, HR.11.04 - 180-Day Onboarding Checklist, HR.12 - Onboarding Checklist Current Employees.
This will provide a manager with all the needed materials to hire a new employee and begin onboarding from the first day on the job. All four onboarding checklists are included, which will get the new employee past his 90-day probationary period. The "Employee Use of Facilities" is included but must be modified to reflect the Board's direction and property policy.
Other unique forms and documents for individual properties can be developed for your community's needs. An Employee Handbook template is included and must be adjusted to reflect the employment parameters approved by the Board of Directors.