Board Support
Board Self Assessment (BSA)
The first step is to evaluate the operation of the Board of Directors. A simple 20-question survey will be provided for each Board Member. A link for the survey will be sent to all Board members, and the Board will have ten days to complete the survey and return it to StrongerHOA. Within ten days of the survey's deadline, the results will be shared with the Board.
A 30-minute Zoom call will be scheduled to review the results of the survey and discuss if there are additional services that would be beneficial to the property. The results will include who participated, but individual responses will not be revealed. The Board of Directors will have the option of sharing the survey results with homeowners.
Owner Assessment of the Board (OAB)
This assessment consists of a twenty-question survey regarding the Board’s management of the property that will be sent to all homeowners. Homeowners will be asked about the Board’s management of the community and if association funds are being spent appropriately. The survey will ask about Board preparation and deliberation of the issues during meetings. Communication with the homeowners will be queried, and if systems are in place to disseminate essential information.
The survey will ask questions regarding the Board's knowledge of the property, the governing documents, and whether the rules are enforced consistently. It will also ask questions about the monthly assessments to gauge how the homeowner views the current assessment amount. The results will include who participated, but individual responses will not be revealed. This service includes scheduling an uninterrupted 60-minute Zoom call with the Board to report on the survey’s findings.
Board Orientation Packet (BOP)
It is essential that during the first month of a new Board, training and an orientation are held for all Board members. We offer a Board Support Packet (BSP). While the participation of the experienced Board members is optional, it can be helpful as a team-building exercise. The packet will educate new Board members on how a Board member should communicate with owners, vendors, and staff.
The packet will outline some legal issues regarding holding meetings and responding to potential insurance claims or legal action directed at the Association. It will also profile lines of communication and who is responsible for the various aspects of the property's operation.
The packet will provide the tab sheet for a board member handbook noting all-important property management aspects. A few management components will be a contact sheet with all Board Members profiled, an administrative calendar, and property maps. The Board profile sheet will briefly describe each member’s duties and the terms of their service.
The packet includes a helpful checklist for Board meetings and a draft calendar for your Annual Meeting and Board Elections.